FAQ

Frequently asked questions for engineers and specifiers.

Which standard should I specify?

Use your project requirement. If unsure, share application, load, and region––we'll suggest a reference for quotation.

Can you quote to project-specific requirements?

Yes––provide drawings, tolerances, finish, and documentation needs so scope is clear before production.

What galvanizing standard can be referenced?

We confirm finish requirements in quotation. Provide target references if your project mandates them.

Can test reports or certificates be provided?

Available on request where applicable. Include your documentation needs in the RFQ.

How are dimensional tolerances controlled?

We perform dimensional checks per order requirements and confirm tolerances as quoted.

What is the difference between 19-W-4 and 15-W-2?

19-W-4 has wider bearing bar spacing (30 mm) and 4" cross bar spacing. 15-W-2 has closer spacing (24 mm bearing bars, 2" cross bars) and typically higher load capacity.

How do I choose between galvanized and stainless?

Galvanized for general outdoor/industrial. Stainless for corrosive, chemical, marine, or food-grade environments. See Materials and Finishes.

What is the typical response time for an RFQ?

Typical response within 24 business hours. Include as much detail as possible for faster turnaround.

Have more questions?

Send your requirements and we'll respond with a quotation and clarification.

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