Privacy Policy
This policy explains how Wiberg Metal collects, uses, stores, and protects personal and project information submitted through this website, including RFQ requests and technical communication.
Information we collect
- Contact information you provide, including name, company name, email address, phone number, country, and job title where applicable
- Inquiry and RFQ information such as product type, specifications, quantities, delivery destination, drawings, standards basis, and project notes
- Business communication records, including email correspondence, quotation clarifications, and documentation requests
- Basic website usage data such as page visits, browser type, device information, and traffic source collected through analytics tools
How we use your information
- To respond to inquiries, prepare quotations, and review project requirements
- To confirm technical specifications, applicable standards, delivery expectations, and documentation scope
- To improve website content, response quality, and procurement support materials
- To maintain internal business records related to quotations, orders, and after-sales communication
Technical files and drawings
Drawings, schedules, and other project documents submitted to Wiberg Metal are used only for quotation review, technical clarification, order execution, and related business communication. We do not publish customer drawings or confidential project details without permission.
How information may be shared
We do not sell personal information. Information may be shared internally with relevant sales, engineering, production, or logistics personnel, and externally with service providers only when needed to support website operations, quotation handling, inspection coordination, shipping, or related business processes.
Data retention
Inquiry and RFQ data may be retained for business recordkeeping, quotation history, project follow-up, legal compliance, and contract administration. Retention periods vary according to the nature of the project, commercial relationship, and applicable legal or accounting requirements.
Cookies and analytics
This website may use analytics and similar technologies to understand traffic, user behavior, and content performance. These tools help us improve navigation, technical resources, and inquiry conversion paths.
Your choices
You may contact us to request correction or deletion of personal information that you have submitted, subject to any legal, contractual, or recordkeeping obligations that require retention.
Contact for privacy matters
For privacy questions or requests, please contact [email protected].
Last updated: Apr 2026.